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Leading Employee Conversations for Professional and People Leadership

Leading Employee Conversations for Professional and People Leadership

A practical one day course focused on developing professional and disciplinary leadership competencies for employee conversations. The agenda covers preparation, structure, feedback, development conversations, performance discussions, and difficult dialogue situations. The course is designed for leaders who want to conduct conversations with more clarity, confidence, empathy, and accountability.

What will you learn?

You will learn how to prepare and lead employee conversations in a structured and constructive way. You will understand how to give feedback, discuss performance, address concerns, and support development while maintaining trust and clarity. You will also strengthen your ability to handle difficult reactions and create clear follow up after conversations.

  • Prepare employee conversations with clearer goals, structure, and expectations
  • Give feedback and discuss performance in a respectful and actionable way
  • Support employee development through better questions, listening, and agreement on next steps
  • Handle difficult conversations with more confidence, empathy, and consistency

Requirements:

  • Suitable for current, new, and aspiring leaders with professional or disciplinary leadership responsibilities
  • No prior leadership training required
  • Openness to reflection, communication practice, and practical leadership development is helpful

Course Outline*:

*We customize the course outline and content to your specific needs and relevant use cases.

Module 1: Foundations of effective employee conversations

  • Understanding the purpose and value of regular employee conversations
  • Distinguishing feedback, development, performance, conflict, and check in conversations
  • Preparing goals, key messages, examples, and desired follow up before the conversation
  • Creating a respectful setting that supports openness, clarity, and trust

Module 2: Communication techniques for leaders

  • Using active listening, open questions, summarizing, and clarification
  • Communicating expectations, observations, and concerns clearly
  • Balancing empathy, directness, and leadership responsibility
  • Avoiding common communication traps such as vague feedback, assumptions, and delayed messages

Module 3: Feedback, performance, and development conversations

  • Giving appreciative, developmental, and corrective feedback in a structured way
  • Discussing performance, goals, strengths, and improvement areas constructively
  • Supporting employee ownership through reflection, questions, and clear agreements
  • Documenting outcomes and follow up actions appropriately

Module 4: Difficult conversations and sustainable follow up

  • Handling defensiveness, silence, emotions, disagreement, and resistance
  • Staying calm and solution oriented in challenging conversation moments
  • Setting boundaries and making expectations explicit when needed
  • Building a practical checklist for preparation, conversation flow, and follow up

Hands-on learning with expert instructors at your location for organizations.

2,322€*
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Level:
advanced
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Duration:
7
Hours (days:
1
)
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Training customized to your needs
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Immersive hands-on experience in a dedicated setting
*Price can range depending on number of participants, change of outline, location etc.

Master new skills guided by experienced instructors from anywhere.

1,587€*
Graph Icon - Education X Webflow Template
Level:
advanced
Clock Icon - Education X Webflow Template
Duration:
7
Hours (days:
1
)
Camera Icon - Education X Webflow Template
Training customized to your needs
Star Icon - Education X Webflow Template
Reduced training costs
*Price can range depending on number of participants, change of outline, location etc.

Upcoming Sessions

8-8 Oct 2026
Warsaw
11-11 Nov 2026
Paris
28-28 Jan 2027
Milan
17-17 Feb 2027
Warsaw
11-11 Mar 2027
Milan

Can't find a suitable date? Get in touch and we'll arrange one that works for you.

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