A practical one day course focused on developing professional and disciplinary leadership competencies for employee conversations. The agenda covers preparation, structure, feedback, development conversations, performance discussions, and difficult dialogue situations. The course is designed for leaders who want to conduct conversations with more clarity, confidence, empathy, and accountability.
You will learn how to prepare and lead employee conversations in a structured and constructive way. You will understand how to give feedback, discuss performance, address concerns, and support development while maintaining trust and clarity. You will also strengthen your ability to handle difficult reactions and create clear follow up after conversations.
*We customize the course outline and content to your specific needs and relevant use cases.
Module 1: Foundations of effective employee conversations
Module 2: Communication techniques for leaders
Module 3: Feedback, performance, and development conversations
Module 4: Difficult conversations and sustainable follow up
Hands-on learning with expert instructors at your location for organizations.
Master new skills guided by experienced instructors from anywhere.