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A practical course for staff, managers and teams who wish to become more aware of diversity, promote fair collaboration and create inclusive working environments. The focus is on dimensions of diversity, unconscious bias, a sense of belonging, fair communication, inclusive team practices and applying these principles in everyday working life.
You will learn to understand diversity, equity and inclusion in a professional context and to apply these concepts to specific situations. You will reflect on your own perspectives, identify potential barriers and develop practical methods for respectful communication, fair participation and inclusive collaboration. By the end of the course, you will be better equipped to contribute to a workplace culture in which people from diverse backgrounds can work together effectively.
• Understand the key concepts and objectives of diversity, equity and inclusion
• Reflect on one’s own assumptions and unconscious thought patterns
• Promote inclusive communication and fair participation
• Devise specific measures to foster more inclusive collaboration
• Openness to self-reflection and changing one’s perspective
• Willingness to reflect on one’s own work and communication situations
• No prior specialist knowledge required
*We customize the course outline and content to your specific needs and relevant use cases.
Module 1: Fundamentals of Diversity, Equity and Inclusion
• Understanding the dimensions of diversity and their relevance in the workplace
• Distinguish between equal treatment, equal opportunities and inclusion
• Recognise belonging as a factor in collaboration and performance
• Clarify organisational and individual responsibilities
Module 2: Perception, Bias and Preconceptions
• Recognise unconscious thought patterns and perceptual biases
• Reflect on the impact of bias on communication, decision-making and collaboration
• Examine stereotypes and micro-behaviour in everyday life with sensitivity
• Apply strategies for more conscious decision-making
Module 3: Inclusive Communication
• Use language that is respectful, clear and welcoming
• Actively incorporate different perspectives
• Address hurtful or exclusionary communication constructively
• Conduct feedback and dialogue on sensitive topics professionally
Module 4: Fair Collaboration and Participation
• Making meetings, decision-making processes and information flows more inclusive
• Identifying barriers to participation and visibility
• Promoting psychological safety and trust
• Developing team agreements for fair collaboration
Module 5: Application and concrete measures
• Identifying relevant areas for action within one’s own working environment
• Deriving small, effective changes for everyday situations
• Defining responsibilities and next steps
• Reflecting on progress and strengthening a culture of learning
Hands-on learning with expert instructors at your location for organizations.
Master new skills guided by experienced instructors from anywhere.
