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Communication Training for Professional and People Leadership

Communication Training for Professional and People Leadership

A practical two day course focused on developing communication competencies for professional and disciplinary leadership. The agenda covers clear communication, active listening, feedback, difficult conversations, conflict prevention, meeting communication, and leadership presence. The course is designed for leaders who want to communicate with more clarity, confidence, empathy, and impact in everyday leadership situations.

What will you learn?

You will learn how to communicate more clearly and effectively in your role as a leader. You will strengthen your ability to listen, ask better questions, give feedback, handle difficult conversations, and create shared understanding in teams. You will also build practical routines for communication that support trust, accountability, motivation, and collaboration.

  • Communicate expectations, priorities, decisions, and feedback more clearly
  • Use active listening, questioning, and clarification techniques in leadership conversations
  • Handle difficult conversations and early conflict situations more confidently
  • Strengthen trust, credibility, and collaboration through better communication habits

Requirements:

  • Suitable for current, new, and aspiring leaders with professional or disciplinary leadership responsibilities
  • No prior communication training required
  • Openness to reflection, discussion, and practical leadership development is helpful

Course Outline*:

*We customize the course outline and content to your specific needs and relevant use cases.

Module 1: Communication as a leadership competency

  • Understanding the role of communication in professional and disciplinary leadership
  • Recognizing how communication affects trust, motivation, clarity, and team climate
  • Distinguishing information sharing, dialogue, feedback, and decision communication
  • Reflecting on personal communication style and its impact on others

Module 2: Clear messages, expectations, and decisions

  • Communicating goals, priorities, roles, and responsibilities clearly
  • Structuring messages so they are understandable, relevant, and actionable
  • Explaining decisions with context, reasoning, and expected next steps
  • Avoiding vague language, assumptions, and unnecessary ambiguity

Module 3: Active listening and better questions

  • Using active listening to understand needs, concerns, and perspectives
  • Asking open, clarifying, and solution oriented questions
  • Summarizing and reflecting back to create shared understanding
  • Balancing listening with leadership direction and decision making

Module 4: Feedback and constructive dialogue

  • Giving appreciative, developmental, and corrective feedback in a structured way
  • Making feedback specific, timely, respectful, and actionable
  • Receiving feedback as a leader without becoming defensive
  • Creating dialogue that supports learning, ownership, and accountability

Module 5: Difficult conversations with confidence

  • Preparing sensitive conversations with clear goals and examples
  • Addressing performance issues, behavior concerns, and unmet expectations
  • Responding calmly to defensiveness, silence, emotions, and disagreement
  • Ending conversations with clear agreements and follow up actions

Module 6: Conflict prevention and de escalation

  • Recognizing early signs of misunderstanding, tension, and conflict
  • Separating facts, interpretations, emotions, and expectations
  • Supporting constructive dialogue between employees or stakeholders
  • Using communication to reduce escalation and restore working relationships

Module 7: Team communication and meeting effectiveness

  • Creating communication routines that support transparency and coordination
  • Structuring meetings with clear purpose, roles, decisions, and follow up
  • Encouraging participation from different personalities and perspectives
  • Reducing information overload through better channels and communication discipline

Module 8: Leadership presence and sustainable communication habits

  • Communicating with credibility, calmness, and consistency
  • Aligning words, tone, body language, and behavior in leadership situations
  • Adapting communication to different employees, contexts, and levels of complexity
  • Building a practical checklist for stronger leadership communication in daily work

Hands-on learning with expert instructors at your location for organizations.

4,122€*
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Level:
advanced
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Duration:
14
Hours (days:
2
)
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Training customized to your needs
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Immersive hands-on experience in a dedicated setting
*Price can range depending on number of participants, change of outline, location etc.

Master new skills guided by experienced instructors from anywhere.

3,087€*
Graph Icon - Education X Webflow Template
Level:
advanced
Clock Icon - Education X Webflow Template
Duration:
14
Hours (days:
2
)
Camera Icon - Education X Webflow Template
Training customized to your needs
Star Icon - Education X Webflow Template
Reduced training costs
*Price can range depending on number of participants, change of outline, location etc.

Upcoming Sessions

18-19 Nov 2026
Lisbon
5-6 Jan 2027
Madrid
21-22 Jan 2027
Milan
7-8 Apr 2027
Madrid
15-16 Apr 2027
London

Can't find a suitable date? Get in touch and we'll arrange one that works for you.

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