*We customize the course outline and content to your specific needs and relevant use cases.
Module 1: Configuration Manager architecture and core components
- Understanding Configuration Manager sites, hierarchies, and site system roles
- Reviewing primary sites, central administration sites, management points, and distribution points
- Understanding communication between site servers, site systems, clients, and the site database
- Positioning Configuration Manager within a modern Microsoft endpoint management environment
Module 2: Configuration Manager console and administrative tools
- Navigating the Assets and Compliance, Software Library, Monitoring, and Administration workspaces
- Understanding console nodes, ribbons, properties, status views, and administrative actions
- Using common Configuration Manager tools, log files, and support utilities
- Applying role-based administration, security roles, scopes, and collections
Module 3: Discovering and organizing resources
- Understanding Active Directory, Microsoft Entra, network, and heartbeat discovery methods
- Configuring discovery schedules and selecting appropriate discovery scopes
- Creating device and user collections with direct, query-based, and limiting membership
- Using collections to organize resources and target administrative actions
Module 4: Deploying and managing the Configuration Manager client
- Understanding client installation methods and site assignment
- Configuring client push, manual installation, and software-based deployment approaches
- Creating default and custom client settings for different device groups
- Monitoring client health, policy retrieval, communication, and activity status
Module 5: Troubleshooting Configuration Manager clients
- Understanding client components, services, control panel options, and local cache behavior
- Using client notifications and administrative actions from the console
- Reviewing common client log files and identifying communication problems
- Resolving issues with installation, site assignment, policy, inventory, and content access
Module 6: Hardware and software inventory
- Configuring hardware inventory classes and collection schedules
- Understanding software inventory behavior and appropriate use cases
- Reviewing collected device, operating system, application, and hardware information
- Using inventory data to support endpoint management, planning, and troubleshooting
Module 7: Software metering and asset information
- Configuring software metering rules and client data collection
- Reviewing application usage information and software metering reports
- Understanding the historical role and current status of Asset Intelligence
- Identifying modern approaches for software inventory and asset visibility
Module 8: Queries and resource analysis
- Creating Configuration Manager queries for devices, users, applications, and inventory data
- Understanding query criteria, operators, prompts, and result columns
- Using queries to support collection design and administrative decisions
- Reviewing query results and validating resource information
Module 9: Reporting with SQL Server Reporting Services
- Understanding Configuration Manager reporting architecture and the reporting services point
- Configuring integration with SQL Server Reporting Services
- Running, organizing, and managing built-in Configuration Manager reports
- Understanding report permissions, subscriptions, parameters, and custom reporting options
Module 10: Software deployment with packages and programs
- Understanding packages and programs as a traditional software distribution model
- Creating packages, programs, command lines, and execution requirements
- Distributing package content to distribution points
- Deploying packages to collections and monitoring deployment status
Module 11: Creating and deploying applications
- Understanding applications, deployment types, requirements, dependencies, and detection methods
- Creating applications for common Windows installation formats
- Configuring install and uninstall commands, user experience, and return codes
- Distributing content and deploying applications as available or required
Module 12: Managing application deployments
- Using requirements and global conditions to target appropriate devices and users
- Configuring dependencies, supersedence, revisions, and application replacement
- Managing application availability through Software Center
- Monitoring application compliance, installation results, and deployment errors
Module 13: Deploying and managing software updates
- Understanding the software update point, synchronization, classifications, and products
- Organizing updates with software update groups and deployment packages
- Creating manual deployments and automatic deployment rules
- Monitoring update compliance, deployment status, installation failures, and restart behavior
Module 14: Operating system deployment
- Understanding boot images, operating system images, driver packages, and distribution requirements
- Creating task sequences for new installations, replacements, and operating system upgrades
- Reviewing PXE, boot media, unknown computer support, and deployment targeting
- Monitoring task sequence execution and troubleshooting deployment failures
Module 15: Compliance settings and configuration baselines
- Understanding configuration items, compliance rules, and configuration baselines
- Creating settings for registry values, files, scripts, and Windows configurations
- Deploying baselines to collections and evaluating compliance results
- Using remediation options and reports to manage configuration consistency
Module 16: Mobile and modern endpoint management
- Understanding the relationship between Configuration Manager and Microsoft Intune
- Introducing co-management, cloud attach, and workload management
- Reviewing device visibility and administrative actions through the Intune admin center
- Planning the transition of suitable endpoint workloads to modern cloud management
Module 17: Wake on LAN, power management, and remote control
- Configuring Wake on LAN for required applications, updates, and task sequence deployments
- Creating power management settings and assigning them to device collections
- Configuring remote control permissions, client settings, and user notification behavior
- Applying security, privacy, and troubleshooting practices for remote support
