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Confluence and Jira for Users

Confluence and Jira for Users

A practical one day course focused on developing digital competencies with Confluence and Jira from a user perspective. The agenda is designed for participants who want to work more confidently with shared documentation, tasks, project information, comments, notifications, and team workflows. The course focuses on everyday use, clear collaboration, and practical routines rather than administration or technical configuration.

What will you learn?

You will learn how to use Confluence and Jira more confidently for documentation, teamwork, and task management. You will understand how pages, spaces, issues, boards, comments, mentions, and notifications support structured digital collaboration. You will also build practical habits for finding information, updating work, communicating clearly, and keeping shared workspaces organized.

  • Use Confluence and Jira more confidently from a user perspective
  • Create, find, edit, and organize information in shared digital workspaces
  • Manage tasks, issues, comments, notifications, and project updates more effectively
  • Improve collaboration habits across documentation, planning, and follow up

Requirements:

  • Suitable for participants who want to improve their digital collaboration skills with Confluence and Jira
  • No administrative or technical background required
  • Basic familiarity with using a computer and web based applications is helpful

Course Outline*:

*We customize the course outline and content to your specific needs and relevant use cases.

Module 1: Confluence and Jira foundations from a user perspective

  • Understanding the role of Confluence and Jira in digital teamwork
  • Navigating spaces, projects, pages, issues, boards, and dashboards
  • Understanding user roles, permissions, notifications, and common collaboration features
  • Building confidence in finding information and understanding team workflows

Module 2: Confluence for documentation and knowledge sharing

  • Creating and editing clear Confluence pages for notes, decisions, instructions, and project information
  • Using headings, tables, links, attachments, labels, and page structure effectively
  • Commenting, mentioning colleagues, assigning tasks, and tracking updates
  • Keeping shared knowledge organized, searchable, and useful for others

Module 3: Jira for task and project work

  • Understanding issues, issue types, statuses, priorities, assignees, and workflows
  • Creating, updating, assigning, commenting on, and searching for Jira issues
  • Using boards, filters, views, and simple dashboards to follow work progress
  • Communicating updates clearly so tasks remain understandable and actionable

Module 4: Connecting Confluence and Jira in daily collaboration

  • Linking Jira issues to Confluence pages and project documentation
  • Using Confluence and Jira together for meetings, decisions, action items, and follow up
  • Managing notifications, mentions, and personal work views without losing overview
  • Building a practical checklist for clearer, more organized collaboration with Confluence and Jira

Hands-on learning with expert instructors at your location for organizations.

1,272€*
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Level:
beginner
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Duration:
7
Hours (days:
1
)
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Training customized to your needs
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Immersive hands-on experience in a dedicated setting
*Price can range depending on number of participants, change of outline, location etc.

Master new skills guided by experienced instructors from anywhere.

537€*
Graph Icon - Education X Webflow Template
Level:
beginner
Clock Icon - Education X Webflow Template
Duration:
7
Hours (days:
1
)
Camera Icon - Education X Webflow Template
Training customized to your needs
Star Icon - Education X Webflow Template
Reduced training costs
*Price can range depending on number of participants, change of outline, location etc.

Upcoming Sessions

13-13 Oct 2026
Warsaw
5-5 Nov 2026
London
24-24 Nov 2026
Stockholm
5-5 Jan 2027
Brussels
13-13 Jan 2027
London
20-20 Jan 2027
Madrid
2-2 Mar 2027
Lisbon
11-11 Mar 2027
Stockholm

Can't find a suitable date? Get in touch and we'll arrange one that works for you.

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